What Is Digital Accessibility?
Digital accessibility refers to a set of best practices—functional, visual, technical, and editorial—that ensure digital content (websites, mobile applications, PDFs, etc.) is usable by all, including people with disabilities.
- Customize the display (e.g., enlarge text, change fonts, adjust contrast, disable animations)
- Navigate with assistive technologies (e.g., screen readers, braille displays)
- Use the site without a mouse (via keyboard, switches, or touch screen)
- Access video/audio content through captions or transcripts
And more
Our Commitments
Veolia is committed to making its digital services—websites (internet, intranet, extranet), mobile apps, software, and public-facing digital infrastructure—accessible to everyone, in compliance with the EU Web Accessibility Directive and WCAG 2.1 AA standards.
Action Plan
1. Audit and Evaluation
A preliminary (non-exhaustive) audit was conducted in February 2025
Key accessibility gaps were identified and documented
2. Strategic Planning
A multi-year accessibility plan will be published on this page
Objectives are defined on a short-, medium- and long-term basis
3. Training and Awareness
An accessibility training session (led by Idéance) is planned for webmasters, content managers, and technical teams across Europe
An internal awareness campaign will be launched for all digital content creators
4. Progressive Compliance
Corrections will be prioritized based on audit findings
A clear implementation schedule will be published
5. Ongoing Monitoring
A regular monitoring process will be established
Periodic audits will track progress and detect new issues
6. Communication and Transparency
This accessibility statement will be updated regularly
Users will be informed of progress and initiatives
7. Technology and Regulatory Watch
Updates on accessibility standards and European regulations will be monitored
Our digital platforms will evolve to remain compliant with future EU accessibility requirements
Compliance Status
This temporary statement applies to the website www.veolia.ro.
As of today, this website is partially compliant with WCAG 2.1 AA due to certain accessibility issues still under review and correction following the audit conducted in February 2025. Full compliance is a priority, and ongoing improvements are underway.
Feedback and Contact
If you experience any difficulty accessing content or services on this website, please contact us:
Via our contact form: Contact us
We aim to respond within 30 days.
Legal Remedies
If you are not satisfied with the response or the issue remains unresolved:
Contact the The Authority for the Digitalisation of Romania
Each EU Member State has designated an authority to monitor and enforce the Web Accessibility Directive.
Find your national contact point:
👉 https://digital-strategy.ec.europa.eu/en/policies/web-accessibility#monitoring