Contact us

Contact us

  • Water Services

    Contacts:
     
    Apa Nova Bucureşti S.A.

    Address: Ştefan cel Mare Building - 60A Tunari Street, floors 6-9, District 2, Bucharest
    www.apanovabucuresti.ro

    Contact Customer Support Team
    Call Center (non-stop): 021 207 77 77 or * 7777 (available from Telekom, Orange and Vodafone
    tariff charged by these networks)
    Online: relatii.clienti@apanovabucuresti.ro

    Customer program and Cashier address:
    Monday - Friday: 07:30 to 19:30 p.m.
    Euro Tower Building - Dinu Vintilă street no. 11, ground floor, District 2, Bucharest

    Apa Nova Ploieşti
     
    Address: 10 Bobâlna St., 100 330 Ploieşti
    Toll-free non-stop service telephone number: 0800 800 923
    Regular toll line: 0244 407 630
    www.apanova-ploiesti.ro
    Email : Clienti@apanova-ploiesti.ro
     
    Veolia Water Services 
    Headquarters:
    Address: 2 Profesorilor St., sector 4, zip code 040156, Bucharest
    Telephone: 021.312.35.56; Fax: 021.312.35.57
    Email: office@veoliaapaservicii.ro

    Veolia Water Services 
    Otopeni Branch
    Address: 3 Garofiţelor St., Otopeni, Ilfov County
    Call center (24/7):  0800.800.844 (toll-free in the Telekom Romania network) and 0244.406.922 (regular toll line)
    Telephone/fax: 021 312 36 21
  • Energy Services

    Contacts:
     
    Veolia Energy Romania
     
    Address: Ştefan cel Mare Building - 60A Tunari Street, 9th floor, District 2, Bucharest
    Telephone: 021 322 86 37
    E-mail: secretariat.energie@veolia.com
     
    Ploieşti – Call Center (24/7) numbers: 0 800 800 255 (toll-free in the Telekom network) and 0244 408 888 (regular toll line in any landline or mobile network).
     
    Iași - Call Center (24/7): 0 800 800 123, toll-free in any landline or mobile telephone network.
     
    Otopeni - Call Center (24/7): 0 800 888 333, toll-free in any landline or mobile telephone network.
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