Ethics and values


Veolia strictly respects the laws and the international treaties that regulate human rights, both within the company and in relations with its partners and collaborators.

The cultural diversity of the Group is an integral part of these values and rules of conduct.

The Ethics Guide provides a reference for all Veolia employees. Available on the corporate websites and the intranet, it outlines the Group’s values, rules of conduct and actions.

The values underpin the Group’s economic, social and environmental performances. They are also reflected in the skills and attitudes that each employee at Veolia is committed to implementing daily.

A behavior charter for managers has also been introduced, thereby ensuring that the Group’s core values are shared and respected in every entity.

Veolia takes responsibility for promoting the harmonious development of territories and for improving the living conditions of people concerned by its activities. Internally, one of the Group’s priorities is to develop its employees’ skills and protect their health and safety at work.

The solidarity requirement includes all our relations with our stakeholders. It is exemplified by the constant search for solutions that will provide essential services to as many people as possible.

Through their behavior, all Veolia employees must comply with the law, the Group’s internal rules, and respect other people.

In order to serve its customers, the environment and society, Veolia places research and innovation at the center of its strategy to create tomorrow’s sustainable solutions.

Customer focus
Veolia works to continuously improve the efficiency and quality of its services. Listening to its customers means the Group is able to meet their technical, economic, environmental and societal expectations by offering tailored, innovative solutions.


Download the Ethics Guide in English

The Ethics Guide also includes an annex: the "Anti-Corruption Code of Conduct "

Internal awareness-raising initiatives are organized by the Group's Compliance Department to ensure that the principles set out in these documents are upheld. Training programs covering compliance with competition law, the prevention of criminal risk and awareness of the risk of corruption have been rolled out in all the regions in which Veolia operates.

Download the anticorruption code of conduct in English

Download the Extract from the anti-corruption and anti-fraud policy

Download the Clauses regarding the prevention of corruption

Veolia Romania – ISO 37001:2016 certifications 

In 2019, at the initiative of the Veolia Group, Veolia Romania decided to implement a compliance program, whose main purpose was to detect and prevent misconduct in conflict with internal or national legal regulations.

The program success is reflected by obtaining the certification of the Anti-Corruption Management System in accordance with ISO 37001:2016. This valuable certification attests that Veolia Romania prevents and manages corruption risks, complies with international legislation in the field and above all, promotes integrity.

Download the ISO Certificate 37001 - Apa Nova București

Download the ISO Certificate 37001 - Acvatot

Download the ISO Certificate 37001 - Apa Nova Ploiești

Download the ISO Veolia România Soluții Integrate