### [ACCES PORTAL VEOLIA ENERGIE ROMANIA](https://portal.veolia.ro/site/login "Portal Veolia Energie Romania") ## Oferta Veolia Energie România de furnizare gaze naturale [PDF Oferta tip Veolia clienți finali - 1 ianuarie 2022 - 31 martie 2022 (329.48 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Oferta%20tip%20Veolia%20clienti%20finali%20-%201%20ianuarie%202022%20-%2031%20martie%20.pdf) [PDF Model contract - clauze și condiții generale (563.76 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Model%20contract%20-%20clauze%20si%20conditii%20generale.pdf) [PDF Procedura schimbare furnizor (141.87 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Procedura%20schimbare%20furnizor.pdf) [PDF Notificare schimbare furnizor (102.03 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Notificare%20schimbare%20furnizor.pdf) [PDF Model factură cu anexă (141.04 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Model%20factura%20cu%20anexa.pdf) [PDF Drepturi și obligații client final (252.53 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Drepturi%20si%20obligatii%20client%20final.pdf) ## Informare compensare facturi [PDF Informare privind compensarea facturilor de energie electrică și gaze naturale (376.56 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Informare%20privind%20compensarea%20facturilor%20de%20energie%20electrica%20si%20gaze%20naturale_0.pdf) [PDF Cerere (440.47 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Cerere%20-%20Anexa%201.8_0.pdf) [PDF Declarație (256.63 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Declara%C5%A3ie%20pe%20propria%20r%C4%83spundere%20cu%20privire%20la%20ajutorul%20de%20minimis_0.pdf) [PDF Prevederi legislative (297.44 KB) ](/sites/g/files/dvc4236/files/document/2022/08/LEGE_259_29_10_2021_0.pdf) ## Informații generale [PDF Licență furnizare gaze Veolia nr. 696/2016 (67.1 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Licenta%20furnizare%20gaze%20Veolia%20nr.%20696_2016.pdf) [PDF Decizia ANRE LFGN 339/2017 (526.42 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Decizia%20ANRE%20LFGN_339_2017.pdf) [PDF Preluare și soluționare reclamații și solicitări (244.65 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Preluare%20si%20solutionare%20reclamatii%20si%20solicitari_0.pdf) [PDF Formular plângeri (113.91 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Formular%20plangeri_0.pdf) [PDF Modalități de măsurare (142.97 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Modalitati%20de%20masurare.pdf) [PDF Alte informații de interes - eficiența energetică (159.44 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Alte%20informatii%20de%20interes%20-%20eficienta%20energetica.pdf) ## Legislație [PDF Legea energiei electrice și a gazelor naturale (1.22 MB) ](/sites/g/files/dvc4236/files/document/2022/08/Legea%20energiei%20electrice%20si%20a%20gazelor%20naturale.pdf) [PDF Ordin ANRE liberalizare piață gaze naturale (3.89 MB) ](/sites/g/files/dvc4236/files/document/2022/08/Ordin%20ANRE%20liberalizare%20piata%20gaze%20naturale.pdf) [PDF Procedura de soluționare a plângerilor (2.77 MB) ](/sites/g/files/dvc4236/files/document/2022/08/Procedura%20de%20solutionare%20a%20plangerilor_0.pdf) [PDF Regulamentul de furnizare a gazelor naturale (447.26 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Regulamentul%20de%20furnizare%20a%20gazelor%20naturale.pdf) ## Link-uri utile - ANRE: [www.anre.ro](https://www.anre.ro) - Transgaz: [transgaz.ro](https://transgaz.ro/) ## Indicatori de performanță [PDF Raport solutionare plangeri-Ord.16\_FGN-an 2022 (66 KB) ](/sites/g/files/dvc4236/files/document/2023/03/Raport%20solutionare%20plangeri-Ord.16_FGN-an%202022.pdf) [PDF Raport solutionare plangeri-Ord.16\_FGN-Sem.2-2022 (66.78 KB) ](/sites/g/files/dvc4236/files/document/2023/03/Raport%20solutionare%20plangeri-Ord.16_FGN-Sem.2-2022.pdf) [PDF Veolia Romania ANRE Ord.16 - 2021 (304.71 KB) ](/sites/g/files/dvc4236/files/document/2022/10/VeoliaRomania-ANRE-Ord.16_FGN-an2021.pdf) [PDF VER ANRE - 2021 (64.8 KB) ](/sites/g/files/dvc4236/files/document/2022/10/VER-ANRE-indicPERF-an2021%2005.04.2022.pdf) [PDF Raport soluționare plângeri-Ord.16\_FGN-an 2020 (111.27 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Raport%20solutionare%20plangeri-Ord.16_FGN-an2020.pdf) [PDF Indicatori performanță 2020 (372.69 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Indicatori%20performanta%202020.pdf) [PDF Indicatori performanță 2019 (94.97 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Indicatori%20performanta%202019.pdf) [PDF Indicatori performanță 2018 (546.16 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Indicatori%20performanta_an%202018.pdf)