### [ACCES PORTAL VEOLIA ENERGIE ROMANIA](https://portal.veolia.ro/site/login "Portal Veolia Energie Romania") ## Oferta Veolia Energie România de furnizare energie electrică [PDF Schimbarea furnizorului de energie electrică (128.77 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Schimbarea%20furnizorului%20de%20energie%20electric%C4%83.pdf) [PDF Oferta VER de furnizare energie electrică 01.01-31.03.2022 (151.42 KB) ](/sites/g/files/dvc4236/files/document/2022/10/1.1%20OFERTA%20TIP%20consumatori_Veolia%20Energie%20Romania_01.01-30.03.2022.pdf) [PDF Oferta VER de furnizare energie electrică 01.04-30.06.2022 (150.34 KB) ](/sites/g/files/dvc4236/files/document/2022/10/1.2%20OFERTA%20TIP%20consumatori_Veolia%20Energie%20Romania_01.04-30.06.2022_update%2001.05.pdf) [PDF Oferta VER de furnizare energie electrică 01.07-30.09.2022 (149.84 KB) ](/sites/g/files/dvc4236/files/document/2022/10/1.3%20OFERTA%20TIP%20consumatori_Veolia%20Energie%20Romania_01.07-30.09.2022_update.pdf) [PDF Oferta VER de furnizare energie electrică 01.10-31.12.2022 (150.43 KB) ](/sites/g/files/dvc4236/files/document/2022/10/1.4%20OFERTA%20TIP%20consumatori_Veolia%20Energie%20Romania_01.10-31.12.2022_update%2001.10.pdf) [PDF DRAFT Contract furnizare energie electrică (763.5 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Draft_Contract%20furnizare%20EE%2001.01.2022.pdf) [PDF Condiții generale furnizare energie electrică (233.35 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Conditii%20generale%20furnizare.pdf) [PDF Condiții generale distribuție conform Ord. 90/2015 (247.09 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Conditii%20generale%20distributie%20ORD%2090.pdf) [PDF Cerere încheiere Contract furnizare energie electrică (208.21 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Cerere%20incheiere%20contract%20furnizare%20ee_01.01.2022.pdf) [PDF Notificare de schimbare a furnizorului de energie electrică (50.04 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Notificare%20schimbare%20furnizor%20ee.pdf) [PDF Model factură (134.16 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Model%20factura%20XXXXXXXXXXXXXXXX_SRL_.pdf) ## Informare compensare facturi [PDF Informare plafonare 01.09.2022-31.08.2023 (418.05 KB) ](/sites/g/files/dvc4236/files/document/2022/10/2.1%20Informare%20OUG%20119.pdf) [PDF Legislație plafonare 01.09.2022-31.08.2023 (402.59 KB) ](/sites/g/files/dvc4236/files/document/2022/10/2.2%20OUG%20119.pdf) [PDF Informare privind compensarea facturilor de energie electrică și gaze naturale (376.56 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Informare%20privind%20compensarea%20facturilor%20de%20energie%20electrica%20si%20gaze%20naturale.pdf) [PDF Cerere (440.47 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Cerere%20-%20Anexa%201.8.pdf) [PDF Declarație (256.63 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Declara%C5%A3ie%20pe%20propria%20r%C4%83spundere%20cu%20privire%20la%20ajutorul%20de%20minimis.pdf) [PDF Prevederi legislative (297.44 KB) ](/sites/g/files/dvc4236/files/document/2022/08/LEGE_259_29_10_2021.pdf) ## Informații generale [PDF Licență de furnizare a energiei electrice (63.45 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Licenta%20de%20furnizare%20a%20energiei%20electrice.pdf) [PDF Condiții asociate Licenței de furnizare a energiei electrice (44.62 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Conditii%20asociate%20Licentei%20de%20furnizare%20a%20energiei%20electrice.pdf) [PDF Procedura de soluționare a plângerilor pentru consumatorii finali (2.77 MB) ](/sites/g/files/dvc4236/files/document/2020/01/Procedura%20solutionare%20plangeri_Ord.%20ANRE%2016_2015.pdf) [PDF Formular de soluționare a plângerilor pentru consumatorii finali (113.91 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Formular%20plangeri.pdf) [PDF Preluare și soluționare reclamații și solicitări (217.87 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Preluare%20si%20solutionare%20reclamatii%20si%20solicitari.pdf) [PDF Procedura de facturare a Certificatelor Verzi – rev.1 (406.69 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Procedura%20de%20facturare%20a%20Certificatelor%20Verzi%20%E2%80%93%20rev.1.pdf) ## Activitatea de informare [PDF Veolia Energie Romania - Informare modificare tarife de la 01.11.2023 tarifeCogen (32.61 KB) ](/sites/g/files/dvc4236/files/document/2025/05/Veolia%20Energie%20Romania_informare%20modificare%20tarife%20de%20la%2001.11.2023_tarifeCogen.pdf) [PDF Veolia Energie Romania - Informare modificare tarife de la 01.07.2023 tarifeCogen (168.47 KB) ](/sites/g/files/dvc4236/files/document/2025/05/Veolia%20Energie%20Romania_informare%20modificare%20tarife%20de%20la%2001.07.2023_tarifeCogen.pdf) [PDF Veolia Energie Romania - Informare modificare tarife de la 01.06.2023 tarifeSS (34.22 KB) ](/sites/g/files/dvc4236/files/document/2025/05/Veolia%20Energie%20Romania_informare%20modificare%20tarife%20de%20la%2001.06.2023_tarifeSS.pdf) [PDF Informare consumatori finali - Ianuarie 2024 (212.94 KB) ](/sites/g/files/dvc4236/files/document/2025/05/Activitate%20informare%20clienti%2001.01.2024_tarife%20%281%29.pdf) [PDF Informare consumatori finali - Aprilie 2023 (117.16 KB) ](/sites/g/files/dvc4236/files/document/2023/04/Informare%20consumatori%20finale%20-%20Aprilie%202023.pdf) [PDF Informare consumatori finali - Ianuarie 2023 (55.57 KB) ](/sites/g/files/dvc4236/files/document/2023/03/Informare%20consumatori%20finali%20-%20Ianuarie%202023.pdf) [PDF Raport solutionare plangeri-Ord.16\_FEE-an 2022 (64.89 KB) ](/sites/g/files/dvc4236/files/document/2023/03/Raport%20solutionare%20plangeri-Ord.16_FEE-an%202022.pdf) [PDF Raport solutionare plangeri-Ord.16\_FEE-Sem.2-2022 (69.13 KB) ](/sites/g/files/dvc4236/files/document/2023/03/Raport%20solutionare%20plangeri-Ord.16_FEE-Sem.2-2022.pdf) [PDF Informare consumatori finali - Iulie 2022 (87.63 KB) ](/sites/g/files/dvc4236/files/document/2022/10/3.1%20Activitate%20informare%20clienti%2001.07.2022.pdf) [PDF Informare consumatori finali - Mai 2022 (87.02 KB) ](/sites/g/files/dvc4236/files/document/2022/10/3.2%20Activitate%20informare%20clienti%2001.05.2022.pdf) [PDF Informare consumatori finali - Aprilie 2022 (98.72 KB) ](/sites/g/files/dvc4236/files/document/2022/10/3.3%20Activitate%20informare%20clienti%2001.04.2022.pdf) [PDF Raport soluționare plângeri - Ord.16 FEE - an 2021 (320.88 KB) ](/sites/g/files/dvc4236/files/document/2022/10/3.4%20VeoliaRomania-ANRE-Ord.16_FEE-an2021.pdf) [PDF Informare consumatori finali - Ianuare 2022 - 2 (106.03 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Activitate%20informare%20clienti%2001.01.2022.pdf) [PDF Informare consumatori finali – Ianuarie 2022 (91.56 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Activitate%20informare%20clienti%2001.01.2022%20-%20CV.pdf) [PDF Informare consumatori finali – Noiembrie 2021 (87.98 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Informare%20consumatori%20finali%20%E2%80%93%20Noiembrie%202021.pdf) [PDF Raport soluționare plângeri-Ord.16\_FEE-an 2020 (112.77 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Raport%20solutionare%20plangeri-Ord.16_FEE-an2020.pdf) [PDF Informare consumatori finali – Martie 2021 (95.63 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Informare%20consumatori%20finali%20%E2%80%93%20Martie%202021.pdf) [PDF Informare consumatori finali – Ianuarie 2021 (242.6 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Informare%20consumatori%20finali%20%E2%80%93%20Ianuarie%202021.pdf) [PDF Informare consumatori finali – Noiembrie 2020 (216.68 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Informare%20consumatori%20finali%20%E2%80%93%20Noiembrie%202020.pdf) [PDF Informare consumatori finali – Iulie 2020 (217.61 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Informare%20consumatori%20finali%20%E2%80%93%20Iulie%202020.pdf) [PDF Informare consumatori finali – Ianuarie 2020 - 2 (221.77 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Informare%20consumatori%20finali%20%E2%80%93%20Ianuarie%202020%20-%202.pdf) [PDF Informare consumatori finali – Ianuarie 2020 (242 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Ianuarie%202020.pdf) [PDF Informare consumatori finali – Noiembrie 2019 (3) (211.61 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Noiembrie%202019-3.pdf) [PDF Informare consumatori finali – Noiembrie 2019 (2) (217.83 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Noiembrie%202019-2.pdf) [PDF Informare consumatori finali – Noiembrie 2019 (1) (281.41 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Noiembrie%202019-1.pdf) [PDF Informare consumatori finali – Iulie 2019 (218.77 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Iulie%202019.pdf) [PDF Informare consumatori finali – Martie 2019 (133.42 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Martie%202019.pdf) [PDF Informare consumatori finali – Ianuarie 2019 (218.4 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Ianuarie%202019.pdf) [PDF Informare consumatori finali – Noiembrie 2018 (198.54 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Noiembrie%202018.pdf) [PDF Informare consumatori finali – August 2018 (213.18 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_August%202018.pdf) [PDF Informare consumatori finali – Iulie 2018 (525.17 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Iulie%202018.pdf) [PDF Informare consumatori finali – Ianuarie 2018 (658.1 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Informare%20consumatori%20finali_Ianuarie%202018.pdf) [PDF Dreptul la informare (469.34 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Dreptul%20la%20informare.pdf) ### Eficiența energetică - Informații de interes public: - Documente informative: - Considerații generale [PDF Considerații generale (131.71 KB) ](/sites/g/files/dvc4236/files/document/2022/08/Consideratii%20generale%20Eficienta%20energetica.pdf) ## Indicatori de performanță pentru activitatea de furnizare energie electrică [PDF Indicatori Trim. I 2024 (263.48 KB) ](/sites/g/files/dvc4236/files/document/2025/05/1.VER_RapStandardDePerfT1_2024_0.pdf) [PDF Anexa Indicatori Trim. I 2024 (99.9 KB) ](/sites/g/files/dvc4236/files/document/2025/05/VER_Machete%20Anexe%20nr.2EE-Ord_83_2021%20T1_2024.pdf) [PDF Indicatori Trim. IV 2023 (259.74 KB) ](/sites/g/files/dvc4236/files/document/2025/05/4.VER_RapStandardDePerfT4_2023.pdf) [PDF Anexa Indicatori Trim. IV 2023 (154.85 KB) ](/sites/g/files/dvc4236/files/document/2025/05/VER_Machete%20Anexe%20nr.2-3-EE-Ord_83_2021%20T4_2023.pdf) [PDF Indicatori Trim. III 2023 (225.93 KB) ](/sites/g/files/dvc4236/files/document/2025/05/3.VER_RapStandardDePerfT3_2023.pdf) [PDF Anexa Indicatori Trim. III 2023 (154.64 KB) ](/sites/g/files/dvc4236/files/document/2025/05/VER_Machete%20Anexe%20nr.2-3-EE-Ord_83_2021%20T3_2023.pdf) [PDF Indicatori Trim. II 2023 (226.45 KB) ](/sites/g/files/dvc4236/files/document/2025/05/2.VER_RapStandardDePerfT2_2023.pdf) [PDF Anexa Indicatori Trim. II 2023 (154.49 KB) ](/sites/g/files/dvc4236/files/document/2025/05/VER_Machete%20Anexe%20nr.2-3-EE-Ord_83_2021%20T2_2023.pdf) [PDF Indicatori Trim. I 2023 (244.02 KB) ](/sites/g/files/dvc4236/files/document/2025/05/1.VER_RapStandardDePerfT1_2023.pdf) [PDF Anexa Indicatori Trim. I 2023 (154.55 KB) ](/sites/g/files/dvc4236/files/document/2025/05/VER_Machete%20Anexe%20nr.2-3-EE-Ord_83_2021%20T1_2023.pdf) [PDF Indicatori Trim. IV 2022 (238.23 KB) ](/sites/g/files/dvc4236/files/document/2025/05/4.VER%20-%20RapStandardDePerfT3-T4_2022.pdf) [PDF Indicatori Trim. III 2022 (238.23 KB) ](/sites/g/files/dvc4236/files/document/2025/05/3.VER%20-%20RapStandardDePerfT3-T3_2022.pdf) [PDF Indicatori Trim. II 2022 (248.47 KB) ](/sites/g/files/dvc4236/files/document/2022/10/4.1%20VER%20-%20RapStandardDePerfT2_2022.pdf) [PDF Indicatori Trim. I 2022 (248.28 KB) ](/sites/g/files/dvc4236/files/document/2022/10/4.2%20VER%20-%20RapStandardDePerfT1_2022.pdf) [PDF Indicatori Trim. IV 2021 (248.87 KB) ](/sites/g/files/dvc4236/files/document/2022/10/4.3%20SPF%20trim%20IV%202021.pdf) [PDF Indicatori Trim. III 2021 (241.93 KB) ](/sites/g/files/dvc4236/files/document/2022/08/SPF%20trim%20III%202021.pdf) [PDF Indicatori Trim. II 2021 (120.45 KB) ](/sites/g/files/dvc4236/files/document/2022/08/SPF%20trim%20II%202021.pdf) [PDF Indicatori Trim. I 2021 (119.51 KB) ](/sites/g/files/dvc4236/files/document/2022/08/SPF%20trim%20I%202021.pdf) [PDF Indicatori Trim. IV 2020 (360.42 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Indicatori%20Trim.%20IV%202020.pdf) [PDF Indicatori Trim. III 2020 (350.57 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Indicatori%20Trim.%20III%202020.pdf) [PDF Indicatori Trim. II 2020 (350.59 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Indicatori%20Trim.%20II%202020.pdf) [PDF Indicatori Trim. I 2020 (350.37 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Indicatori%20Trim.%20I%202020.pdf) [PDF Indicatori Trim. IV 2019 (350.93 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Indicatori%20Trim.%20IV%202019.pdf) [PDF Indicatori Trim. III 2019 (313.59 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Indicatori%20Trim.%20III%202019.pdf) [PDF Indicatori Trim. II 2019 (314.54 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Indicatori%20Trim.%20II%202019.pdf) [PDF Indicatori Trim. I 2019 (314.5 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Indicatori%20Trim.%20I%202019.pdf) [PDF Indicatori Trim. IV 2018 (536.91 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Indicatori%20Trim.%20IV%202018.pdf) [PDF Indicatori Trim. III 2018 (267.01 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Indicatori%20Trim.%20III%202018.pdf) [PDF Indicatori Trim. II 2018 (699.23 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Indicatori%20Trim.%20II%202018.pdf) ## Etichetare energie electrică [PDF Etichetă energie electrică 2023 (277.57 KB) ](/sites/g/files/dvc4236/files/document/2025/05/VEOLIA%20ENERGIE%20ROMANIA%20eticheta%20energie%20electrica%202023.pdf) [PDF Etichetă energie electrică 2022 (344.56 KB) ](/sites/g/files/dvc4236/files/document/2025/05/VEOLIA%20ENERGIE%20ROMANIA%20eticheta%20energie%20electrica%202022.pdf) [PDF Etichetă energie electrică 2021 (201.86 KB) ](/sites/g/files/dvc4236/files/document/2022/10/5.1%20ETICHETA%20ENERGIEI%20ELECTRICE%20furnizate%20clientilor%20finali%20in%20anul%202021.pdf) [PDF Etichetă energie electrică 2020 (128.99 KB) ](/sites/g/files/dvc4236/files/document/2022/08/ETICHETA%20ee%202020.pdf) [PDF Etichetă energie electrică 2019 (84.4 KB) ](/sites/g/files/dvc4236/files/document/2021/03/Eticheta%20energie%20electrica%202019.pdf) [PDF Etichetă energie electrică 2018 (105.57 KB) ](/sites/g/files/dvc4236/files/document/2020/01/Eticheta%20energie%20electrica%202018.pdf) ## Întreruperi programate ale serviciului de distribuție energie electrică - Distribuție Energie Oltenia SA: - Delgaz Grid SA: - E-Distribuție Muntenia: - E-Distribuție Dobrogea: - E-Distribuție Banat: - Distribuție Energie Electrică Romania: ## Numere de contact operatori distribuție pentru cazurile de întreruperi în alimentarea cu energie electrică - Distribuție Energie Oltenia SA: [0800.500.000](tel:0800500000) - Delgaz Grid SA: [0800.800.929](tel:0800800929) - E-Distribuție Muntenia: [0800.070.888](tel:0800070888) - E-Distribuție Dobrogea: [0800.070.555](tel:0800070555) - E-Distribuție Banat: [0800.070.444](tel:0800070444) - Distribuție Energie Electrică Romania (zona Transilvania Nord): [0800.400.929](tel:0800400929) - Distribuție Energie Electrică Romania (zona Transilvania Sud): [0800.500.929](tel:0800500929) - Distribuție Energie Electrică Romania (zona Muntenia Nord): [0800.500.205](tel:0800500205) ## Link-uri utile - ANRE: [www.anre.ro](https://www.anre.ro) - OPCOM: [www.opcom.ro](https://www.opcom.ro) - TRANSELECTRICA: [www.transelectrica.ro](https://www.transelectrica.ro) - Distribuție Energie Oltenia SA: - Delgaz Grid SA: - E-Distribuție Muntenia: - E-Distribuție Dobrogea: - E-Distribuție Banat: - Distribuție Energie Electrică Romania: ## Legislație - Legea 123/2012 - Legea energiei și a gazelor naturale - Ord. 128/2020 - Procedura soluționare neînțelegeri contractuale - Ord. 235/2019 - Regulamentul de furnizare a energiei electrice la clienți finali - Ord. 234/2019 - Procedura de schimbare a furnizorului - Ord. 16/2015 - Procedura de soluționare a plângerilor - Ord. 90/2015 - Contracte-cadru pentru serviciul de distribuţie a energiei electrice - Ord. 96/2015 - Regulament privind activitatea de informare a clienților finali - Ord. 103/2015 - Codul de măsurare a energiei electrice - Ord. 49/2017 - Standardul de performanță pentru activitatea de distribuție - Ord. 6/2017 - Standardul de performanță pentru activitatea de furnizare - Legea 121/2014 - Legea privind eficiența energetică